Benchmark Business Group

Business Owner Newsletter

April 24, 2018

Technology changes are continuous, but when it comes to online reviews, most small businesses are lagging behind. Most don't have a strategy for designing their online reviews.
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April 10, 2018

It doesn't matter what industry you're in or even the size of your business, there's one thing all businesses have in common. There is something in your business that you've fixed temporarily.
The duct-tape fix: A problem that has been solved for today, but it's noticeable. It's something that you've moved on from, because it is working right now, but it's there looming in the background.
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March 27, 2018

In our last insight, we discussed creating a problem-solving mindset within your team and how important it is, when solving a problem, to start with the end result. Starting with the end result begins with another key skill all employees need - listening
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March 13, 2018

A Problem-Solving Mindset

In the past,we've discussed the importance of getting your team, especially managers, to improve their problem-solving skills by always focusing on the end result. In most situations, there are multiple ways to end up with the same result.
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February 27, 2018

In our last insight, we encouraged you to think about flipping the energy of management upside-down so that information, knowledge, and data flows from your team up to your managersIt starts with changing the way you think about management. But it won't work unless you have key structures in place. This week, we want to discuss one structure that is key to turning management upside down: UpSideDown Manager Meetings.
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February 13, 2018

At Benchmark Business Group, we believe that business is three things: Strategy, Structure & Engagement of People. In well-designed businesses people are engaged to work through well-thought-out structures to achieve the strategy. When this isn't the case, where there is not clear strategy, or the structures are missing, it becomes difficult for owners and managers to productively engage people. Naturally, this leads to business management issues. 
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February 6, 2018

Does your business pay you for the work you do? Or do you owe your business?

The answer is directly correlated to how your time is used. It’s the difference between doing work that is valued at $15 an hour rather than work that’s valued at $100 an hour. If your day consists of making changes to a client’s policy; or, calling a client back who wants to reschedule their appointment; or, talking to an underwriter about a new application; you may owe your business (even if you only do this type of work for a few or your best clients)!

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January 30, 2018

When a business isn't getting the results you need there is always a design issue.  It may not be an obvious design issue.  For many small business owners, the answer is to work harder: sell more, stay later, put out more fires, invest more cash, hire more people, etc.  It's all about giving more to your business.  Today, we encourage you to think about, "Value Realized." 
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January 23, 2018

In our previous Business Insight, we identified that interruptions can be costing you and others in your business up to three hours of productive time every day. Let's repeat that - Interruptions can cost your business 3 hours of productive time every day! They draw you away from what you are focused on and take you into what others are focused on, reducing your ability to effectively achieve your priorities.
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January 9, 2018

"There isn't enough time in the day!" We hear business owners say this all the time. Followed with, "If only everyone would leave me alone, I could get some work done!" Or, "If I could shut-off my phone and email, then I could focus!"
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