Benchmark Business Group

Business Owner Newsletter - 2019 Archive

Thank You 2019

“There is no finish line. There are only mile markers.” Michael Ventura, Founder of Sub Rosa As the end of another year draws to a close, we are reminded that the end of this year isn’t the finish line. It’s simply another mile marker in your journey. At BBG, we...
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Are you doing this?

How much does your business depend on you? If you answered, “All the time!” you are not alone. Many small business owners fall into the trap of creating a business that is dependent on them. This dependency on the owner makes it difficult to scale the business. It makes it...
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Dealing with Online Complaints

In the world of social media, it’s more common for customers not only to complain, but to complain very publicly about your company, your products, and your service. These "at-a-distance" reviews can be more difficult to respond to because you're not personally interacting with your customer. For many businesses negative...
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Don't Compete On Price

Competing on price is quite simply a poor business strategy. Unless you're the gorilla in the marketplace, you'll never be the cheapest option customers have. Aside from the fact that competing on price is a profit killer, it also damages your marketing position. The first thing to look at when...
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Are Your Employees Engaged?

In our Value Builder System, we use a set of very specific questions, known as the Gallup 12, to help gauge employee satisfaction within a business. One of the questions asked is, “I know what is expected of me at work.” Employees are asked to rank their answer in a...
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How To Ask Interview Questions

Hiring can be costly, especially if you hire the wrong person! Interviewing is a skillset many small businesses struggle to develop. Many owners learn by trial and error which isn’t always the best teacher. Hiring for Success, an Inspired Action Training BBG offers, takes a step-by-step approach to helping businesses...
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Prospecting Sources

What would happen to your business if you had multiple prospecting sources that were consistently sending you leads? Most small businesses dream about creating prospecting sources, because leads that come from prospecting sources are often easier to convert. Someone they know and trust has given you a stamp of approval....
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