Plug Into Your Customers
Your customer is your businesses' lifeline to success, and through meeting the needs of your customers, you will be meeting the needs of your business. Discover and learn everything you can about what fulfills your customers: their desires, needs, expectations and goals. Learning and discovering all you can about fulfilling the needs of your customers is accomplished through sincere, well thought out questions; then listening with an open, caring and non-judgmental point of view.
