Benchmark Business Group

Management

Management is an essential skill-set for any small business owner.  Whether you're looking to build your management systems so that your business can run without you or looking for ways to engage, motivate, and develop your staff we have you covered. Below are a collection of articles on management from our weekly Business Owner Insights.

3 Tips for Improving Employee Reviews

Clients and prospects often ask us how to improve employee performance reviews. How a small business conducts performance reviews varies widely from not doing them at all, to conducting them sporadically, to holding them annually. Regardless of how often they are held, employee reviews should be a productive conversation without...
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How to use collaboration successfully

We have all heard the adage, “Two heads are better than one.” In business, the way to make the most out of two (or more) heads, is by collaborating - having a discussion with your team on their ideas and experiences within your business.  When you collaborate with your...
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Are You Expecting Enough of Your Sales Team?

What if your sales team drastically increased their closing ratio? What if revenue increased 20%? What if sales activity doubled? Is this a real possibility? Yes! It can be a reality when you look at the possibility that you may be expecting too little. People Perform as Expected People perform...
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Flip Management Upside Down

At Benchmark Business Group, we believe that business is three things: Strategy, Structure & Engagement of People. In well-designed businesses people are engaged to work through well-thought-out structures to achieve the strategy. When this isn't the case, where there is not clear strategy, or the structures are missing, it becomes difficult for owners and managers to productively engage people. Naturally, this leads to business management issues. 
 
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Adjusting Your Sails


 
Our Thoughts: The ability to adapt to change within a project is vital to success. Regardless of how great your project plan is there will always be some factors that you cannot control. The good news is that you can always control your reaction to those factors. The sample mindset document we provided earlier addressed the need for a project manager to adapt a flexible point of view, but to truly be ready for change, you must also think about the structure of change.
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Where Do I Start?

This week we continue our spotlight on project management in small business with the age old question,
"Where do I start?"
 
In planning a project, there's no one "place" to start as this is not a linear process. Instead, the project management process is a constant flow of information through the project plan. However, in most cases there are two important sections of the project plan that need to be completed early: the business requirements and milestones. If you haven't already, we recommend downloading our sample project plan and using it to follow along this week.

 
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The Dreaded Project Plan

Previously, we discussed the need for project management skills in small businesses. We challenged you to define the point of view that a project manager needs to successfully manage projects in your business. This week we want to focus on the main structure that will help you, and your employees, plan out and execute the details of a project. This all-important document is the project plan, and a tool that is severely lacking in many businesses.
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