Benchmark Business Group

Management

Management is an essential skill-set for any small business owner.  Whether you're looking to build your management systems so that your business can run without you or looking for ways to engage, motivate, and develop your staff we have you covered. Below are a collection of articles on management from our weekly Business Owner Insights.

April 9, 2019

We have all heard the adage, “Two heads are better than one.” In business, the way to make the most out of two (or more) heads, is by collaborating - having a discussion with your team on their ideas and experiences within your business.  When you collaborate with your...
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March 12, 2019

What if your sales team drastically increased their closing ratio? What if revenue increased 20%? What if sales activity doubled? Is this a real possibility? Yes! It can be a reality when you look at the possibility that you may be expecting too little. People Perform as Expected People perform...
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May 22, 2018

 
As a business owner, you probably deal with all kinds of frustrations on a regular basis.
 
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February 27, 2018

In our last insight, we encouraged you to think about flipping the energy of management upside-down so that information, knowledge, and data flows from your team up to your managersIt starts with changing the way you think about management. But it won't work unless you have key structures in place. This week, we want to discuss one structure that is key to turning management upside down: UpSideDown Manager Meetings.
 
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February 13, 2018

At Benchmark Business Group, we believe that business is three things: Strategy, Structure & Engagement of People. In well-designed businesses people are engaged to work through well-thought-out structures to achieve the strategy. When this isn't the case, where there is not clear strategy, or the structures are missing, it becomes difficult for owners and managers to productively engage people. Naturally, this leads to business management issues. 
 
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August 29, 2017

This month we've discussed how to design the structures needed to make project management successful in small business. We've looked at defining the mindset, having a project plan, knowing where to start, and dealing with change. We want to end this month's spotlight with a focus on action. It's one thing to have a plan, but no plan is successful without action.
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August 22, 2017


 
Our Thoughts: The ability to adapt to change within a project is vital to success. Regardless of how great your project plan is there will always be some factors that you cannot control. The good news is that you can always control your reaction to those factors. The sample mindset document we provided earlier addressed the need for a project manager to adapt a flexible point of view, but to truly be ready for change, you must also think about the structure of change.
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August 15, 2017

This week we continue our spotlight on project management in small business with the age old question,
"Where do I start?"
 
In planning a project, there's no one "place" to start as this is not a linear process. Instead, the project management process is a constant flow of information through the project plan. However, in most cases there are two important sections of the project plan that need to be completed early: the business requirements and milestones. If you haven't already, we recommend downloading our sample project plan and using it to follow along this week.

 
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August 8, 2017

Previously, we discussed the need for project management skills in small businesses. We challenged you to define the point of view that a project manager needs to successfully manage projects in your business. This week we want to focus on the main structure that will help you, and your employees, plan out and execute the details of a project. This all-important document is the project plan, and a tool that is severely lacking in many businesses.
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August 1, 2017

In a small business, there is never a lack of projects to be completed. In fact, many of the projects that are meant to take your business to the next level often stall due to the lack of available resources and talent to keep projects moving forward. In order for a project to succeed there needs to be one person that is accountable for driving the project forward. One person that ensures that all the obstacles small businesses run into: not enough time, not enough resources, etc., are obstacles to move beyond and not dead ends. The catch is that the accountable person doesn't, and in fact shouldn't, always have to be the business owner. Your business needs to have a structure for project management and a team of people who are trained to use the structure to lead and manage projects successfully.
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