Systemizing a Business

In small business, it’s not unusual for employees to take on several “roles” within the company. The reason is simple, a small business has all the same functions that large corporations must complete. However, the amount of time those functions require in a small business are often less and do...

This week, we challenge you to stop and ask yourself, “Are you satisfied that all areas of your business are getting the attention they deserve? Do you feel in control of where you spend your time in your business? Most leaders struggle with being pulled in many directions. Your to-do...

One of the questions we often ask is, “What would you do if suddenly a key employee couldn’t come into work?” What information does that employee have in their heads? What experience would your business miss? What tasks wouldn’t be completed on time? Are there any tasks that no one...

At Benchmark Business Group we often discuss the importance of documenting and capturing the logic of how you do what you do within your business. The importance of creating systems, policies and procedures, and operating manuals. We know that capturing the “how” to run your business makes it easier to...

How much does your business depend on you? If you answered, “All the time!” you are not alone. Many small business owners fall into the trap of creating a business that is dependent on them. This dependency on the owner makes it difficult to scale the business. It makes it...

Bill is always late! Cathy doesn't seem to get it! Taylor is not getting the results we need! If these are the types of statements a business owner is making, it may not be about the employees, but about the business's policies and procedures it has (or maybe doesn't have) in place.

Did you know the scalability of a business not only makes a business more enjoyable to own, but also increases the market value of a business?Scalability is an important topic that many business owners don't take the time to consider. When a business is not scalable it hits its capacity and plateaus. However, a scalable business is able to grow significantly, handle increased demand, and generate consistent revenue with lower costs

As business development experts we are systems junkies! There is nothing we love more than working with our clients to design a new system or getting to the bottom of why an existing system doesn't work and then helping to redesign it. Ideally, businesses are full of documented work systems and people are using those systems to achieve predictable consistent results. This might lead one to think that when all systems are in place the business is set, right? That would be true only if businesses are stagnate. But as you know businesses are not stagnate... they are dynamic... they are constantly changing. 

 "Your system is perfectly designed to give you the results you're getting." W. Edwards Deming

Last week we started exploring systems beyond the electronic programs and applications your business relies on. We expanded your point of view that your business is run on different kinds of systems. Everything that happens in your business is based on a system. This week we want to challenge you to explore the degree to which your business is at risk as a result of not owning the systems being used to achieve results.