Since 2006, Benchmark Business Group has worked extensively with insurance agents, financial advisors, field leaders and professionals in the financial services industry. Our newsletter Optimal Outcome Insights provides additional value to financial services professionals in short and thought-provoking articles with practical insights. Delivered to your inbox on the 1st and 3rd Tuesday of each month, these insights will challenge you to design your Agency to achieve optimal results. You can sign up here or read published Optimal Outcome Insights below.
As a financial services professional, maximizing your contract is paramount to your financial success. While many agents focus on acquiring new clients, a significant amount of earning potential often lies within your existing contract. By understanding your contract's intricacies and taking proactive steps, you can increase your income without necessarily...
Are you looking to increase your team's life insurance sales? Many financial services professionals face the challenge that cross-selling is outside the comfort zone of their service teams. We often hear service associates express frustrations because they don’t know what to say and they don’t feel as knowledgeable in the...
We believe that financial services providers have a fundamental obligation to their clients: to protect their financial future. This includes identifying risks and opportunities and offering appropriate solutions. You might call this “cross-selling,” but in Optimal Outcome we call this approach "Service Through Selling." The difference is the mindset your...
When the general public hears “life insurance” they immediately think about the benefits that occur once they’ve passed away, or Death Benefits. What most people not immersed in the industry often don't know about are Living Benefits. Both need to be discussed, but it may be worth looking at how...
Prospecting sources that give your Agency leads are vital to any financial service professional. They help create a robust pipeline, which creates consistent cash flow. In addition, the leads tend to be warm leads making it easier, quicker, and more affordable as the cost of acquisition is lower. They are...
You have 15 minutes before a mandatory training. What do you do with that time? For many, those 15 minutes will be used to check emails, glance at tasks, or a quick service task. But what if you could turn those 15 minutes into prospecting time? Now you may be...
Does your business pay you for the work you do? Or do you owe your business? The answer is directly correlated to how your time is used. It’s the difference between doing work that is valued at $20 an hour rather than work that’s valued at $100 an hour. If...
Client reviews take place, at some level, in most financial services businesses. They have become ingrained in the industry as something your business must do to fulfill your promise to clients, to meet fiduciary obligations, and to increase sales. Yet, as we talk with hundreds of financial service professionals what...
It happens over and over again; when a financial services professional adds an employee to their business, it creates growth and increases revenue in more ways than they initially thought. So then, why do so many financial services professionals delay in hiring? It boils down to three barriers: not enough...
Most small businesses pride themselves on customer service. In fact, when we talk to most financial services professionals they note that exceptional customer service is one element that sets their business apart from the competition. At the same time, one of the statistics from Help Scout, a help desk software...
