I didn’t need it since I was already producing high volume

I was dragging my feet about Optimal Outcome and resisted for years, thinking I didn’t need it since I was already producing high volume. The challenge was we didn’t have the staff to handle it all. Optimal Outcome allowed us to step back, identify the problems, and make crucial changes. While I was achieving high production, my quality of life was suffering. The program helped me fix that and make necessary adjustments for my Agency. It’s been transformative, and I would definitely recommend it to others.