Our Thoughts: As we start the New Year we're taking the month of January to focus on how conflict is handled in business. What we know is that conflict is often handled poorly. In some companies it is buried and ignored allowing it to grow roots and become bigger than what it truly is. In other cases, it can be explosive creating an unproductive and hostile work environment.
Conflict is to be expected, but it doesn't have to be disruptive to your business.
In fact, sometimes conflict allows you to find solutions and tap into creativity that you would otherwise miss.
It allows your team to grow and evolve. Conflict can be productive and peaceful.
We invite you to join us this month as we explore how conflict can be handled peacefully, but until next week we encourage you to just think about how your business approaches conflict. How you approach conflict will set the tone and can be the difference between achieving a successful outcome or not. As you begin to approach your next conflict ask yourself:
Question: Are you expecting a confrontation or a conversation?