Technology and Inefficiencies
Quote: "The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency." - Bill Gates
Question: Where in your business are you using technology to mask inefficiencies?
Our Thoughts: Too often we see small businesses look at technology as the solution. It's never the solution, but it can be an impactful tool to help you reach a solution. You know that we love our systems, but all systems should start with knowing what result your business needs. We discussed this last week, but it's important enough to repeat. Embrace technology as a tool not the solution.