Benchmark Business Group

Workplace Culture Question

February 21, 2017

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Our Thoughts: This month we are looking into the workplace culture of a business. The previous weeks we worked to describe workplace culture and some ways it can be influenced. The most important aspect of workplace culture is the leadership of the business. How leadership demonstrates culture is how it is modeled through the managers, employees and then replicated through the treatment of customers.
Question: How is the leadership in your business reflected in how customers are treated?

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