Benchmark Business Group

Business Strategy - 2021 Archive

All business owners and leaders need the time and space to work on business strategy.  We firmly believe that a business is getting the exact results that it has been designed to get, which means if you want better results you must start with a better design.  Below are a collection of business articles on business strategy from our weekly Business Owner Insights.

Thankful For Referrals

All businesses want their customers to have a remarkable experience. Even better is when a customer has such a remarkable experience that they want to tell others about it. And although referrals can happen organically, the key is to create a referral strategy. No matter how small or simple of...
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Whose Task Is It Anyway?

In most small businesses it’s common for employees to wear multiple hats/fulfill multiple roles. There are good reasons for this, for instance all businesses have accounts payable, but most small businesses do not have enough account payable tasks that justify a full-time position. So small businesses owners do what they...
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