Articles on the necessary business support activities such as finance, facilities, technology, and employee management that provide a foundation to ensure sales, marketing, and service activities are made possible. Tailored to financial service advisors, sales associates, and service associates. Examples: Hiring, Training, New Employee Setup, Payroll, Employee Development, Systems, Commission Structures, etc.
Training in the financial services industry can be a minefield. Too often, well-intentioned leaders fall into two unproductive traps that lead to high turnover, low productivity, and a frustrating hiring cycle. These two pitfalls make onboarding a new team member an unpleasant and costly experience. Are you guilty of either...
Running an insurance agency is a juggling act. You manage client relationships, oversee sales, and ensure your team is firing on all cylinders. And often, it can feel like you don’t have time to meet with your team. Enter what we call UpSideDown meetings, a revolutionary approach that empowers your...
How long does it take you to train a new service associate? A new sales associate? We often ask new clients this very question and hear an array of answers, but the common thread is that it takes a long time to learn enough about this industry to be efficient...
It happens over and over again; when a financial services professional adds an employee to their business, it creates growth and increases revenue in more ways than they initially thought. So then, why do so many financial services professionals delay in hiring? It boils down to three barriers: not enough...
Indiana Jones embarking on a quest for the Ark of the Covenant. Frodo undertaking a journey to destroy the Ring. As challenging as these tasks may be, the quest to find the next great employee in the financial services industry is equally daunting. How does one even begin this quest?...
In the fast-paced world of financial services, efficient task management is a crucial skill. It's all too easy to forget important tasks when they come at you from a variety of sources: emails, phone calls, text messages, and your home office. The key to staying on top of your workload...
How often do you meet with your team members? In the financial services industry, it’s not unusual for leaders to skip meetings with their team. We hear excuses such as we’re too busy to meet, or a client called or we talk every day, leading to internal meetings being scheduled...
There’s a lot to consider when it’s time to hire. You have to decide what the position needs to do, how much you’ll pay them, where to advertise, and so much more. Yet, one question that often gets overlooked is, “How does our company stand out from other companies competing...
Scripts. Many in the financial services industry hate the idea of using a script. The obstacles that scripts create are real. Agencies are concerned that if they use a script they will: Come across as robotic and not authentic. Miss opportunities by creating too narrow of a focus. Create a...
Working with financial services professionals across the country, one thing we’ve heard a lot lately is that it’s hard to hire. This isn’t exactly news because it’s something that small business owners in many industries are experiencing. There is no sugar coating it. The employee market is difficult, but it...
