Benchmark Business Group

Optimal Outcome Insights - 2018 Archive - Page 3

A New View on Reviews (Posted February 20, 2018)

Client reviews take place, at some level, in most financial services businesses. They have become ingrained in the industry as something your business must do to fulfill your promise to clients, to meet fiduciary obligations, and to increase sales. Yet, as we talk with hundreds of financial service professionals what we noticed is that though reviews are accepted as a necessary element, many financial services professionals don't have a well-designed review process to ensure that reviews are successful sales tools.
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Do You Owe Your Business (Posted February 6, 2018)

Does your business pay you for the work you do? Or do you owe your business?

The answer is directly correlated to how your time is used. It’s the difference between doing work that is valued at $15 an hour rather than work that’s valued at $100 an hour. If your day consists of making changes to a client’s policy; or, calling a client back who wants to reschedule their appointment; or, talking to an underwriter about a new application; you may owe your business (even if you only do this type of work for a few or your best clients)!

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