As a society we certainly make being a superhero look fun. The person that swoops in and saves the day. What we don’t show is that being a superhero is exhausting. There’s a lot of pressure to do the impossible. In addition, it’s just not sustainable in real life. Yet,...
They say you can’t teach an old dog new tricks, but our office dog Diego begs to differ. We challenge you to take a look at the role learning plays in the culture of your business. How often do you encourage learning in your business? What resources and learning opportunities...
We’ve been helping business owners overcome barriers and reach their goals since 1999. And in all those years, one thing we’ve learned is that how you think about your work will determine how you work. If you want a different result, it’s often important to stop and think about the...
We once overheard a client referring to Quantification as that 14 letter word. It made us laugh, because we've also felt the pain of trying to decide how and when to quantify results. It seems simple enough, but the truth is sometimes it's a struggle. There are two core excuses...
It doesn't matter what industry you're in or even the size of your business, there's one thing all businesses have in common. There is something in your business that you've fixed temporarily. The duct-tape fix: A problem that has been solved for today, but it's noticeable. It's something that you've...
A common problem for growing businesses is finding the right people to fill new leadership positions. You can hire experienced leaders. You can hope there are leaders already on your team. Or, you can train leaders. The trouble is: hiring experienced leaders tends to be expensive, hoping doesn't seem to...
Technology continues to change and evolve, but when it comes to online reviews, most small businesses are lagging behind. Most don't have a strategy for designing their online reviews. It's understandable. There are many sites where customers can leave reviews - Facebook, Google, Yelp, Glassdoor, BBB, etc. On most of...
There’s a popular story about time management. Chances are you’ve heard it. The short version is… a professor shows his class a glass container, he adds big rocks to the container until they reach the top. He asks the class if it’s full. Some say yes, some say no. He...
In sales, it's easy to be stuck when you can't find an opportunity to move the conversation forward. Common objections, such as not enough money or time don't have to kill the momentum of your sales conversation. The truth is you won't always have the perfect opportunity to move the...
It seems like now more than ever our society uses phrases such as, "I've been busy" or "It's been busy" as a badge of honor. It has quickly become the standard answer for, "How are things going?" or "How's your business been?" In some ways, busy is good. No one...
