What if your sales doubled overnight? A sudden surge in sales can seem like a dream come true for small businesses, but in reality, it can be a nightmare if the business is not designed to handle everything that comes with the increased sales. Some of the issues small...
As a business leader there will be times when things are not going the way that you want. And in those moments, it’s easy to beat yourself up. It’s easy to fall into the wrong mindset, making a bad experience even worse. It’s also our experience that many small business...
At BBG, we often promote the value of systems. Yet, when we talk about systems it often gets reduced to “how to” or technical systems. These systems are important and should be documented within a business. They might include: How to enter a client into your CRM How to prep...
It's the time of the year businesses find themselves reflecting on their progress and reevaluating their goals. And it’s a good time to evaluate your mid-year mindset and discuss what your business needs to do differently to reach – or surpass – your goals. Here are four insights that...
At BBG, we love to ask questions. It’s what our clients love about us. We ask the simple questions. We ask the hard questions. And we ask a lot of questions. We ask questions in order to help our business owner clients determine what is best for their business when...
Business owners often say they want their team to have more entrepreneurial spirit and they tend to get frustrated when their team doesn’t embrace that culture. However, what does entrepreneurial spirit mean? Because how you define entrepreneurial spirit is a huge factor in creating a culture around it. When we...
When business owners talk about conducting interviews, it’s not unusual for them to make statements like: I want the candidate to feel welcomed and comfortable. I like the conversation to feel less informal. We want to show that our culture is…. (fun, welcoming, nice, friendly, like a family) etc. Providing...
At BBG, we’re fans of systems. It goes back to our roots as a licensed E-Myth coaching center starting in 1999. But we find that when many people think about systems they think about the technical, or “how-to” systems such as, how to do a quote, how to enter information...
Does your team see complaints as an inconvenience? Are they perceived as a negative? Are they brushed aside? Do team members feel like complaints lead to them being in trouble? How a business receives and handles a complaint tells a lot about the culture of the business. Every business makes...
One of the Eight Drivers of Value covered in our Value Realized Coaching is Monopoly Control. Monopoly control is a powerful concept that can help businesses increase their value and profitability. At its core, monopoly control is creating a unique advantage that separates your business from the competition. This...
