In all businesses there’s a fine line that owners and managers need to be able to walk when figuring out “how” to manage and get results from their team. We all know that micromanaging often shuts down conversations, growth and opportunities. Yet, for many business owners and managers the desire...
Tension. It’s often the tell-tale sign that something is wrong. However, in many small businesses tension is easy to ignore. It might be tension with a large client, a vendor or even within your team. Everyone knows it’s there. Everyone can feel it. But it gets pushed to the side,...
Quiet Quitting – When employees stop working extra hours, volunteering for additional duties and going “above and beyond” but instead start doing exactly what their job description calls for, and nothing more. This term has recently gone viral, and our clients have started asking more questions about it. Quiet quitting...
In small businesses it’s not unusual for your team members to work their way through the ranks until they are managers or even team leads. With this comes a few frustrations, such as training management skills and helping someone go from “co-worker” to manager or lead. It can be a...
One concern we hear from business owners is how to know if and when the economy is changing. Are sales slowing down? Are consumers not spending as much? Is it harder to get a yes in the sales process? Tracking your sales metrics will...
“I wish I would have known this 20 years ago.” We often have clients say that they wish they would have learned certain business best practices earlier than what they did. These best practices not only make their business easier to run on a day-to-day basis, but in the end,...
Did you know the scalability of a business not only makes a business more enjoyable to own, but also increases the market value of a business? Scalability is an important topic that many business owners don't take the time to consider. When a business is not scalable it hits its...
When working with a team member who is having issues with job performance one concern that leaders often voice is, “Have we done all that we can?” And it’s because of that concern that many business owners keep team members who are not performing, or struggling with their job duties,...
“When it rains, it pours” is a popular phrase in our lexicon, but do you know where it comes from? It actually comes from a very popular marketing campaign for Morton Salt. If you want to read the whole story click on this link; but the short version is that...
In the post-pandemic world one thing small businesses are still having to deal with is supply issues. And it raises a real issue that many business owners don’t think about until they are ready to sell their business. What many business owners don’t know is that potential buyers will be...
