Another meeting? Especially right now in the year of virtual meetings we’ve heard a lot about meeting fatigue. Meetings often get a bad reputation. We’ve all sat through meetings that could have been an email. Or meetings that get off track. Or meetings that are hard to stay awake in....
We often hear from small business owners that they want their team to feel that their job is more than a paycheck. They want them to care about the work they do. To take pride in the quality of work and the success of the company. Take a moment and...
Customer Service. It’s two words that pack a lot of meaning. Many small businesses pride themselves on providing great service. In fact, it’s what they promise and how they try to stand out from the competition. Yet, even when promising amazing customer service, your business could still mess up or...
When business owners start to discuss growing their business, it’s often a conversation about sales and marketing. Which means it becomes about lead generation. However, there’s a previous conversation that many business owners need to have before they start to focus on growth and lead generation. That conversation is one...
2020 will be known as a year we didn’t see coming. Business owners had to adapt at a fast pace in order to thrive or even sometimes survive this year. What we know is that the businesses that had a clear vision found the process of adapting to be easier...
In many small businesses training takes a backseat to day-to-day functions. In some ways, it makes sense, there’s a lot to be accomplished and resources are limited. Therefore, training is easy to push to the bottom of your to-do list. However, a lack of training can cause frustrations and unneeded...
Imagine that you’re about to sit down with someone to have an important conversation. Perhaps you’re sitting down to get a yes from a prospect. Or, you’re sitting down with a client who is unhappy with the service they received. It might even be a conversation with an employee who...
What if your sales team drastically increased their closing ratio? What if revenue increased 20%? What if sales activity doubled? Is this a real possibility? Yes! It can be a reality when you look at the possibility that you may be expecting too little. People Perform as Expected People perform...
At Benchmark Business Group, we have a unique range of services under one roof. We not only provide business coaching, but also help business owners value their business and, when the day comes, list their business for sale. This combination of building a business of value and business brokerage means...
The key to making remote work successful is to set employees up for success in the very beginning. However, due to COVID-19, what was initially considered to be a short-term need to work from home, has for many employees turned into an ongoing work from home situation without a clear...
