A Problem-Solving MindsetIn the past,we've discussed the importance of getting your team, especially managers, to improve their problem-solving skills by always focusing on the end result. In most situations, there are multiple ways to end up with the same result.
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In our last insight, we encouraged you to think about flipping the energy of management upside-down so that information, knowledge, and data flows from your team up to your managers. It starts with changing the way you think about management. But it won't work unless you have key structures in place. This week, we want to discuss one structure that is key to turning management upside down: UpSideDown Manager Meetings.
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At Benchmark Business Group, we believe that business is three things: Strategy, Structure & Engagement of People. In well-designed businesses people are engaged to work through well-thought-out structures to achieve the strategy. When this isn't the case, where there is not clear strategy, or the structures are missing, it becomes difficult for owners and managers to productively engage people. Naturally, this leads to business management issues.
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| When a business isn't getting the results you need there is always a design issue. It may not be an obvious design issue. For many small business owners, the answer is to work harder: sell more, stay later, put out more fires, invest more cash, hire more people, etc. It's all about giving more to your business. Today, we encourage you to think about, "Value Realized." |
| In our previous Business Insight, we identified that interruptions can be costing you and others in your business up to three hours of productive time every day. Let's repeat that - Interruptions can cost your business 3 hours of productive time every day! They draw you away from what you are focused on and take you into what others are focused on, reducing your ability to effectively achieve your priorities. |
| "There isn't enough time in the day!" We hear business owners say this all the time. Followed with, "If only everyone would leave me alone, I could get some work done!" Or, "If I could shut-off my phone and email, then I could focus!" |
As 2017 comes to an end, we want to send a note of gratitude to all small business owners. As you know, having an idea is just a day dream; but turning ideas into reality is what makes small business owners special.
Last week, we discussed the "Busy Trap" in which many small businesses get stuck. We discussed the pitfalls of being busy, and the impact it can have on your business. What we also know is that most small business owners that we work with have excellent customer care regardless of how busy they get.
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It seems like our society, now more than ever, uses phrases such as, "I've been busy" or "It's been busy" as a badge of honor. It has quickly become the standard answer for, "How are things going" or "How's your business been?"
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Intentional imbalance is always about your wins. It's about knowing what they are so when you reach them you can turn your attention to the next win. It sounds a bit odd, but the real reason you plan your schedule is so that you can react to the elements that are outside of your control and still be in control. Yes, sometimes you have to completely rearrange the schedule that you've planned and in a moment's notice. This is where most people struggle.
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