As a leader, there are times when you need to influence a situation. You might need to help an employee improve their performance. Or, ensure that a customer with a bad experience leaves happy. You might even need to negotiate a better deal with a vendor. In all these situations,...
It’s often said that employees are your biggest asset. And it’s true. The power of having an engaged and driven team is well known. As is the cost of a team that isn’t engaged, which can lead to expensive mistakes and high turnover. Yet, many small businesses don’t have an...
Would you give your clients or even your employees control of your personal banking account? For most people the answer is a resounding, "No!” Money is a valuable resource and one that we’ve been taught to guard and spend wisely. Yet, it’s not even our most precious resource. You can...
Did you know there are 8 Key Drivers of business value? We believe that every business owner should know these drivers and understand how to influence them. Building a business based on these drivers creates a business that is more enjoyable to own and more sell-able when you’re ready. Today,...
There’s a popular story about time management. Chances are you’ve heard it. The short version is… a professor shows his class a glass container, he adds big rocks to the container until they reach the top. He asks the class if it’s full. Some say yes, some say no. He...
We are celebrating 20 years of business! We would like to thank all of our clients, partners and employees who have worked with us over the years. While some of our team members, our product offerings and even our location has changed over time, the one thing that hasn't is...
The fact is, life happens and you can’t always control when you might need time away from your business. Some events are exciting and happy such as extended time off to meet your first grandchild or a chance to volunteer overseas for a few weeks. Other events are trying times...
We have all heard the adage, “Two heads are better than one.” In business, the way to make the most out of two (or more) heads, is by collaborating - having a discussion with your team on their ideas and experiences within your business. When you collaborate with your...
If you ever find yourself thinking it’s hard to find good candidates for an open position, it’s time to look at your recruiting processes. The truth is, most recruitment ads are not designed to attract the best candidates. They are too often designed to blend in with all the other...
What if your sales team drastically increased their closing ratio? What if revenue increased 20%? What if sales activity doubled? Is this a real possibility? Yes! It can be a reality when you look at the possibility that you may be expecting too little. People Perform as Expected People perform...
