Hiring can be costly, especially if you hire the wrong person! Interviewing is a skillset many small businesses struggle to develop. Many owners learn by trial and error which isn’t always the best teacher. Hiring for Success, an Inspired Action Training BBG offers, takes a step-by-step approach to helping businesses...
Does your business have a strategy for deciding how and when to grow? Most business owners have a goal to grow sales. Some have a sales strategy in place, but most don’t take the time to step back and think about how to grow their business beyond what they do...
What would happen to your business if you had multiple prospecting sources that were consistently sending you leads? Most small businesses dream about creating prospecting sources, because leads that come from prospecting sources are often easier to convert. Someone they know and trust has given you a stamp of approval....
What do you do if you have a headache? When most people are asked this question, the answers are simple: Let it go. Take aspirin. Lower the lights. It seems most people are willing to live with an occasional headache when it first begins. When asked the follow-up question, “And...
Here’s a trick question for all business owners. Who should be treated like your number one customer? Notice, the question isn’t who is, but who should be treated like your number one customer. You may have a list of potential customers running through your mind, but the tricky part is...
We hear it all the time from small business owners, "I'm just too busy." And we get it, because we are busy too. But in order to get what you really want from your business, it is important for you to take a good look at what you are busy...
Imagine for a moment that your biggest client wants to double, even triple, the amount of business they do with you. Your first reaction may be one of excitement. Or, maybe you have some concerns about fulfilling the order. But the factor most business owners don’t consider is the dependency...
As a leader, there are times when you need to influence a situation. You might need to help an employee improve their performance. Or, ensure that a customer with a bad experience leaves happy. You might even need to negotiate a better deal with a vendor. In all these situations,...
It’s often said that employees are your biggest asset. And it’s true. The power of having an engaged and driven team is well known. As is the cost of a team that isn’t engaged, which can lead to expensive mistakes and high turnover. Yet, many small businesses don’t have an...
Would you give your clients or even your employees control of your personal banking account? For most people the answer is a resounding, "No!” Money is a valuable resource and one that we’ve been taught to guard and spend wisely. Yet, it’s not even our most precious resource. You can...
