Great leaders have a way of pulling the best out of their teams. They are able to connect a group of people to a vision and create a culture in which a team is able to overcome obstacles. While great leaders know the importance of building a great team, not...
Delegation is a skill that many business leaders want to improve. We see leaders on all ends of the spectrum. On one end are those that delegate through abdication, where the control and result is left entirely up to the employee completing that task. This often leads to incomplete tasks,...
Are you committing to too much? As a business owner there’s no shortage of work that needs to be done. You see it. You feel the pain and frustration of not having some of that work done. And you probably see the lost opportunities that you could be chasing if...
No one could have predicted what 2020 was going to mean to small business owners. It was a year of unprecedented problems to solve. Many business owners were forced to shut their doors. Some permanently. Above all, what we saw was what small business owners do best. They showed up....
2020 is a year most business owners are glad to put to rest. This has been a year of unprecedented challenges for some but great opportunities for others. One common theme emerged from the lessons of a worldwide pandemic: businesses that had strategies, best practices and structures in place were...
Another meeting? Especially right now in the year of virtual meetings we’ve heard a lot about meeting fatigue. Meetings often get a bad reputation. We’ve all sat through meetings that could have been an email. Or meetings that get off track. Or meetings that are hard to stay awake in....
We often hear from small business owners that they want their team to feel that their job is more than a paycheck. They want them to care about the work they do. To take pride in the quality of work and the success of the company. Take a moment and...
Customer Service. It’s two words that pack a lot of meaning. Many small businesses pride themselves on providing great service. In fact, it’s what they promise and how they try to stand out from the competition. Yet, even when promising amazing customer service, your business could still mess up or...
When business owners start to discuss growing their business, it’s often a conversation about sales and marketing. Which means it becomes about lead generation. However, there’s a previous conversation that many business owners need to have before they start to focus on growth and lead generation. That conversation is one...
2020 will be known as a year we didn’t see coming. Business owners had to adapt at a fast pace in order to thrive or even sometimes survive this year. What we know is that the businesses that had a clear vision found the process of adapting to be easier...
