Benchmark Business Group

Business Owner Newsletter - Page 19

When You Need a Different Solution

This month we're focusing on how you react to things that happen to your business. We've discussed the importance of attitude andmaking time for preparations, but what do you do when it's go time? When you're in the middle of a crisis, or a new opportunity or challenge is coming straight at you? After all it's not like you can have a system for when things go wrong; a system for how to think through a problem; or, an opportunity that is happening or just on the horizon... or can you?

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When Things Happen "To" Your Business

One of the criticisms we often hear about systems is that you can't cover all scenarios with a system. The truth is, we couldn't agree more! As a business owner, the number of items that you HAVE to be concerned about can be overwhelming. The sheer amount of threats and opportunities out there are exactly why you need systems in the first place. You need to be free to react and even better take advantage of things that are outside of your control, which is difficult to do if you're putting out day-to-day fires from things that are within your control.

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Taking Ownership of Management

This month we've focused on how, as a business owner, you get your team to take on ownership of a single task. If you've followed along you've defined what taking ownership of a task means, you've created a guide to handing ownership of a task over to an individual, and you've looked at the time you need to devote to this. The last step is making sure that the idea of ownership is not a one-and-done topic in your business.

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Time to Build Ownership of a Task

Quote: "The greatest gifts you can give your children are the roots of responsibility and the wings of independence."  Denis Waitley
Our thoughts: Your business is designed to get the results it is getting.  If your employees are not taking ownership of a task then you need to look at how to design your business to get those results.  Last month we wrote about the Top Three Systems your employees need to have ownership of their role or the roots of responsibility.  This month, we're focusing on a micro view of each task so that you can give your employees the wings of independence. We won't pretend that this is easy.  It's not.  In fact, it can be frustrating.  We all want the result, but the businesses that succeed are the ones that are willing to do the work.  This week, we challenge you to think about the time devoted to making sure your employees have both the roots of responsibility and the wings of independence.
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Frustration-Free Management

Last week we discussed that in order to have your employees take ownership of a task you first need to define what taking ownership means to your business. If you haven't yet defined taking ownership, we encourage you to do so now or at least look at our sample definitionThis week, we recommend you focus on one task one employee should take ownership of.  

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Do Your Employees Own Their Position?

We often hear frustrated business owners question why they can't get more of their employees to take ownership of their roles. Is it the hiring? Is it the culture? Can you not hire great employees anymore? We've covered this in other articles and know there is a combination of factors at play here, but mostly it's that your business is designed to get the results you are currently getting. If you want more employees to take ownership, your business needs to do something different. This month we're going to look at what "something different" means. 

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